Misguidance Financial
I hate to write negative things about Muslim organizations, but I also feel it is my duty to warn people about questionable business practices so that they do not fall for the same traps as I have.
We have recently had dealings with a company called Guidance Financial Group. They describe themselves as a company that will “provide you with Sharia-compliant financial products that are competitive and of the highest quality.” I am not about to question whether or not their products are “Sharia-compliant.” What has become questionable are whether or not their services are of the “highest quality” as they purport.
My wife, who is pregnant and was hopeful to buy a new house that can accommodate our new addition was unfortunately misguided by “Guidance.” We both were led to believe that we had been “pre-approved” for, what their representative described as “100% financing” on a home. In other words, we would not have to make a down-payment because of our good credit.
Under this unofficial promise, we proceeded in finding a home, eventually settling on building, as Guidance had instructed us to do. After spending many days of our precious time, we finally made a decision and then spent an entire day choosing a house model, colors of floors, bricks, siding, and my wife was particularly excited about a garden bath tub that she wanted for our bathroom.
After all of this, Guidance said that they would have to run two more credit checks, but they didn’t expect anything to go wrong. After all, I am only one person. How could I have “different” credit, right? It was only then that they started asking for more things: driver’s license number, bank statements, and a multitude of other privacy invading information. But I can understand why they would need that information since they were preparing to enter a contract with us.
Today, the representative called and said that we did not get approved for the promised 100% but that we might instead have to pay a 3% down payment, which would have been about $3,485. My wife and I both cringed. That was exactly the reason why we had not looked for a house with other “Islamic” companies, because they required as much as 20%. Apparently “Sharia-compliant” finance is only for the wealthy. Other Muslims are not qualified. And that was the ultimate outcome. He called again and told us that my credit was apparently even worse than he thought, so we would have to pay 5% or over $5,000.
Now, here is the worst part. I have very little credit. I’ve never owned a credit card, never had a loan. In fact the only thing we have is a car lease, which I had to cosign on because of my lack of credit. Yes, folks, no credit is worse than bad credit. I’d expect such a philosophy from a secular institution. What disturbs me is that Guidance Financial Group claims to be Islamic ,and yet they operate on the same twisted standards. Here they were punishing a fellow Muslim for NOT having entered into interest-bearing loans and credit transactions, which I apparently need in order to be 100% approved for “Sharia-compliant” financing. I will send them this blog post, inshaAllah, and pray that they seek forgiveness for the way they have wronged us. I am sure they will defend their actions, but the bottom line is that they deceived us. They led us to believe one thing and then finally told us another.
The Messenger of Allah (may Allah bless him and grant him peace) said that there are four signs of a hypocrite. If any of them is present in a person, he has a trait of hypocrisy, and if any person has all four, he is a hypocrite.
1. When he speaks, he lies.
2. When he makes a promise, he breaks it.
3. When he enters into an agreement, he violates it.
4. When he has an enemy, he is immoral and unjust to him.
I am not trying to spread (fitna) by making this public, but as I said, people need to know. I am neither recommending nor discouraging anyone to use Guidance Financial, only to warn you of the consequences of believing their sales pitch. If they cannot be honest from the beginning, one must question how reliable they would be as a financial service provider.
May Allah guide us all, including Guidance Financial Group, to worship Him alone and to follow the Sunnah of His Messenger (May Allah bless and grant him and his family peace).
***********************
I just spoke with the representative from Guidance, and they clarified one point:
They claim that they are required by law to do only one credit report and that they cannot do the other two until they have an application for a house.
My problem with that is that they are still basing their entire trust of another Muslim on an already flawed system. That system relies on credit reporting done by companies that charge interest and determine someone’s “good credit” based on how well they manage their interest.
I asked him if their trust of me is based solely on that credit report. He said, “We have to base it on something.”
Indeed they do. Why not base it on what Allah has revealed? I have lived in the U.S. all my life. I have no criminal record. I’ve had a steady job for 6 years. I’ve paid rent on various apartments and have never been late for 7 years. I have a family, two cars, insurance, and I’ve never caused a car accident. There are plenty of honest, just ways of determining if someone is reliable. They chose to rely on an unjust system, and I therefore stand by what I have said.


April 25th, 2006 at 12:12 pm
as salaam alaykum,
This sounds like pretty normal finance company stuff to me. I had almost the exact same experience when purchasing our home. They lie and mislead and mislead and lie to get your business. It’s a dirty business, at this point I’ve stopped expecting Muslims to behave differently from anyone else regardless of their words.
April 28th, 2006 at 5:27 pm
Salaam:
Unfortunately, it is all too common to use such tactics. I would have expected better from a Muslim, but inshallah, you get what you have asked for, and without having to deal with such people.
The system itself is unfair, which is why I prefer to cut them out and deal directly with the home seller if possible. Some will assume a mortgage if they like the people.
May Allah guide you rightly in the matter and in all things
October 13th, 2006 at 8:08 pm
[…] My take on all of this has been that these are clearly issues of venue, and to try and apply islamic finance methods in the context of a regulations that support and interest-based economy is, even though possible, not the most feasible thing to do, and seems to be costing Muslims alot more than it should (well those that can afford for it to cost them, as many “Islamic” outlets will not pre-approve the average muslim who does not have credit, no not bad credit, but zero credit, meaning he/she decided to stave the plastic, get a checking account and pay in cash when possible. for an example look here) […]
July 1st, 2008 at 10:35 am
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